Welcome to our comprehensive guide on utilising the Reviews API endpoint, designed to empower you with the ability to retrieve detailed insights into customer feedback. In this article, we delve into the various parameters and values associated with the Review API endpoint, which facilitates the extraction of comprehensive data encompassing individual ratings and customer comments.
Note
If you would like to manage your own display solution Feefo's Reviews API allows you to retrieve all the data you need.
This option is not suitable as a means of batch retrieving review content if you plan to self-host the data due to network edge caching. If you would like to self-host your review content please contact us to discuss the best options taking your requirements into consideration.
The Reviews API endpoint offers four distinct modes, each tailored to meet specific requirements and preferences:
| Endpoint | Description |
|---|---|
| https://api.feefo.com/api/20/reviews/all | Creates detailed content for both your service and product reviews. Authentication is not required. |
| https://api.feefo.com/api/20/reviews/service | Creates detailed content for your service reviews. Authentication is not required. |
| https://api.feefo.com/api/20/reviews/product | Creates detailed content for your product reviews. Authentication is not required. |
| https://api.feefo.com/api/20/reviews/nps | Creates detailed content for your NPS feedback. Authentication is required. See API Authentication for more details. |