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Multiple line orders

You can append products to an order by making multiple requests using the same customer/order details with the differing product details. These need to be submitted within X minutes of each other to ensure your customer only receives one feedback request.

Body Params
string
required

This value is a unique identifier for your account on Feefo which can be found within the merchant settings section of the admin portal.

string
required

A randomly generated alpha numeric value used for authenticating your Feefo account, this can be found within the merchant settings section of the Feefo Admin Portal.

string
required

The name of the purchaser.

string
required

The email address for the purchaser to which a feedback request will be sent.

string

Your unique identifier for the customer.

date

The date the transaction took place. When supplied incorrectly or without a value this will return an appropriate error message with a list of supported date formats; When the parameter is not present, Feefo will use the current date as the sale date and the feedback request will be sent immediately (assuming that feedbackdate is not specified). We recommend this is present with a valid value.

date

The date when a feedback request email should be sent to the customer. When not supplied, this will default to 7 days from date of sale or the number of days specified in the admin portal settings.

string
required

Your unique identifier for the order made by the customer.

string
required

The name of the service/product purchased by the customer.

string

Also referred to as a SKU, used to uniquely identify a product. When the parameter is not present or present without a value, the description will be assigned.

string
double

The cost of the product purchased. If an invalid numeric value is supplied in a sale request this will be rejected with an error message displayed.

string

The 3 letter ISO code for the sale value amount e.g. GBP.

string

Tagging data to associate with the sale and subsequent feedback. Format: Comma separated multiple key value pairs in the format key=value with “=” sign enclosed in square brackets. For GET requests the parameter should be URL encoded. POST Example: tag=[saleschannel=web,productline=Car Insurance]

Responses

Response body
json

Language
Credentials
OAuth2